Contract Opportunity: Defect Manager (SC Cleared)

Ten10 is one of the UK’s leading independent consultancies specialising in Quality Engineering and Software Testing. We are currently seeking a highly organised and structured Defect Manager for a critical 6-month contract supporting a key client project.

This role is heavily focused on defect management within a fast-paced environment, requiring a candidate who can maintain a rigorous approach to tracking, prioritisation, and stakeholder communication.

Role Overview

• Position: Defect Manager (Contract)

• Duration: 6 Months

• Rate: Circa £550 per day (Inside IR35)

• Location: Lancashire (Hybrid: 2–3 days per week onsite at client base)

• Clearance: Must be eligible for SC Clearance

What You’ll Be Doing

As the Defect Manager, you will bring hands-on expertise to manage the end-to-end defect lifecycle. Your focus will be on ensuring high-volume defect data is handled with precision and that all stakeholders remain aligned on resolution priorities.

• Defect Management: Take full accountability for planning, managing, and executing all defect-related activities.

• Structured Triage: Lead defect triage meetings, ensuring a disciplined and structured approach to risk prioritisation and mitigation.

• Stakeholder Collaboration: Work confidently within a matrix organisation, managing complex relationships with vendors and third-party delivery partners.

• Process Improvement: Drive continuous improvement in defect reporting and resolution workflows.

• Reporting: Provide clear, data-driven insights into defect trends and project risks to senior leadership.

What We’re Looking For

We need a contractor who excels in high-pressure, defect-heavy environments and possesses the following:

• Exceptional Organisation: Proven ability to work in a highly structured way, managing large volumes of data without losing detail.

• Defect Expertise: Extensive experience in dedicated defect management roles, specifically within large-scale delivery lifecycles.

• Stakeholder Mastery: Excellent communication skills with the ability to manage expectations and drive accountability across diverse teams.

• Methodology Knowledge: A strong background in both Agile and Waterfall methodologies.

• Consultancy Mindset: Prior experience in a consultancy environment is highly desirable.

Why Work With Ten10?

Even as a contractor, you are part of a team that values innovation and collaboration. You will have the opportunity to collaborate on high-impact projects for leading organisations while maintaining a professional work-life balance through our hybrid model.

Ready to lead the charge on quality? If you are an experienced Defect Manager with the required clearance eligibility, we would love to hear from you.